Here at Vision Guitars we understand that confusion may arise between the pricing here on our online store, in our store in Castleford and our telephone mail order service.

Below are some of frequently asked questions, if you have a question which is not covered here please dont hesitate to contact us

Q: Is it cheaper to buy online?

A: Generally most products are cheaper to purchase online than from in our store, please dont assume prices will always be matched in store or over the phone

Q: Why the price difference?

A: VisionGuitars.co.uk was set up to compete with other online retailers, we offer a straight forward, fast, efficient service for people who are happy to buy online and are already clear on the product they require.

Our store in Castleford, West Yorkshire and our telephone sales line offers a different level of service where customers can take advantage of one on one product advice from our experienced musicians / sales team and browse and demo our stock and the chance for you to make a more informed choice.

If you know what you are lookig for and are happy to browse and purchase online then buying directly from the website may save you money, if you would like advice or to demo different instruments first then buying instore would be a better option and we feel the small difference in price is justified if you end up with the right product.

Q: Do you guarantee next day delivery?

A: Most deliveries are posted 1st class or on a next day courier service (not sat or sun), however, we cant guarantee this will always be the case so please allow a few days for delivery.

Q: If i buy online can i still return goods to your store?

A: Yes of course!